What emails does AffirmReady send?

KB-074 | Applies to: All plans | Last reviewed: November 5, 2026 | Version 1.0

AffirmReady sends only a few emails about your account. This article lists each one, so you know what to expect, which emails are really from us, and what we will never ask you for.

Where our emails come from

• Account emails come from an address ending in @notify.affirmready.com.
• Replies to the welcome email, the authenticator reset notice and the account locked notice go to support@affirmready.com.
• Receipts and invoices come from Stripe, our payment processor, and go to your billing email. See KB-024.
• Account emails contain no advertising and no tracking.

Signing up and signing in

• Your AffirmReady code: the 6-digit code that confirms your email address. The code is also in the subject line, and it works for 10 minutes.
• Welcome to AffirmReady: sent once, after you save your backup codes for the first time.
• Reset your AffirmReady password: sent only when you click Forgot your password? on the sign-in page. The link works once and expires in 60 minutes. See KB-052.
• Your AffirmReady account: if someone tries to sign up with an email address that already has an account, we send this to that address instead of creating a second account. If it wasn't you, you don't need to do anything.
• Your AffirmReady account was locked for a few minutes: sent if your account locks after 5 wrong passwords in a row. You can sign in again once the 15 minutes are up. If it wasn't you, change your password after you sign in.
• Your AffirmReady authenticator app was reset: sent when an Owner of your company or AffirmReady support resets your authenticator app. If you didn't expect it, talk to your Owner or email support@affirmready.com right away. See KB-053.

Your team

• You're invited to join [your company] on AffirmReady: sent when an Owner invites you. The invitation expires after 7 days. See KB-006.

Your SPRS affirmation

• Reminder: your SPRS affirmation is due in 60 days (then 30 days, then 7 days): sent to every Owner, counting down to the due date recorded on the SPRS affirmation page. See KB-073.

If your subscription ends

• Your AffirmReady data will be deleted on [date]: sent to every Owner 7 days before your company's records are deleted, with a button to sign in and export them. See KB-056.

Before you sign up

• Your AffirmReady Readiness Check summary: sent only if you ask for it on your Readiness Check results. It includes an unsubscribe link.
• If you join a waitlist on our website, you get one confirmation email with an unsubscribe link.

What we never send

• We never ask for your password, authenticator codes, backup codes, or card numbers by email, and support@affirmready.com never will either.
• The only code we email is the one that confirms your email address. The codes you use to sign in come only from your authenticator app, never by email or text message.

If an email looks wrong

Don't click its links. Type www.affirmready.com into your browser and sign in there instead, then forward the email to support@affirmready.com so we can check it.

Not getting our emails?

Check your spam or junk folder first. If your company's email filters are strict, ask whoever manages your email to allow messages from notify.affirmready.com.

Still need help?

Email support@affirmready.com and include your company name and the email address on your AffirmReady account. Our team is available Monday through Friday, 8:00 AM to 5:00 PM Eastern, and replies within one business day.

For CMMC Level 1 readiness purposes only. Not legal advice. Your company is responsible for the accuracy of its self-assessment and affirmation.