How do I export my data or close my account?
KB-056 | Applies to: All plans | Last reviewed: October 27, 2026 | Version 1.0
If you want a copy of your AffirmReady records, or you're ready to stop using AffirmReady, this article explains how exports work and what happens to your data when you leave.
Exporting your data
Only an Owner can export your company's data.
- Select Billing in the menu.
- In the Export your data section, click the file you want:
- PDF report (everything, easy to read)
- Self-assessment answers (CSV)
- Notes (CSV)
- Evidence register (CSV)
- Policies, every version (CSV)
Each file is created when you click it and is not kept by AffirmReady. Your evidence files are not included, because they stay in your own systems. The export lists where each one lives.
You can export while your subscription is active, while a payment is past due, and for 30 days after your subscription ends.
Closing your account
To stop using AffirmReady, an Owner cancels the subscription in the billing portal. See KB-023.
- You keep full access until the end of the billing period you've paid for.
- After that, your records become read-only, and an Owner can still export them for 30 days. The Choose a plan page shows the last day to export.
- Before anything is deleted, we email a warning with the subject "Your AffirmReady data will be deleted on" followed by the date, at least 7 days ahead.
- After the 30 days, your self-assessment answers and notes, evidence register entries, policies and their history, reminders, and your team's access are deleted. Billing records are kept as the law requires.
Changed your mind?
Within the 30 days, an Owner can choose a plan again from the Choose a plan page and keep working where you left off.
Asking us to delete your information
You can ask us to access, correct, export, or delete your personal information by emailing support@affirmready.com from the email address on your account. Our Privacy Policy explains how we handle your data. If anything here differs from the Privacy Policy or Terms of Service, those documents control.
Still need help?
Email support@affirmready.com and include your company name. Our team is available Monday through Friday, 8:00 AM to 5:00 PM Eastern, and replies within one business day.
For CMMC Level 1 readiness purposes only. Not legal advice. Your company is responsible for the accuracy of its self-assessment and affirmation.